Respond Hail Analysis Service

The RespondTM natural hazard analysis service improves customer service and reduces loss adjustment expense and cycle times. It delivers accurate, location-specific analytics integrated into your claims workflow.

Using Respond, catastrophe teams can quickly and accurately:

  • Determine resource demands
  • Place staff in the optimal locations, and match claim complexity with adjuster experience levels
  • Increase the accuracy of early-stage bulk reserves
  • Validate the date of loss of each claim
  • Quickly detect potentially fraudulent claims patterns
  • Escalate claims earlier to SIU personnel when warranted

Make fast, accurate claims management decisions

  • Determine if a weather event should be designated a catastrophe, the number of claims adjusters needed and the locations where they’ll make the most impact
  • Easily estimate scenarios of loss volume, combining hail severity and PIF with TIV
  • View broad areas and zoom in to neighborhoods as small as five blocks within hours after a storm

Improve customer service

  • Respond quickly by assigning adjusters where needed
  • Contact policyholders quickly after an event to enhance customer loyalty and improve loss control
  • Screen claims and identify potential fraud

Case Study: Respond Hail Analysis

Read the Case Study to understand how Respond's real-time hail monitoring solution is helping the Claims Department at one of the world’s largest insurers control losses, reduce costs and improve customer service. Download the case study of Respond Hail Analysis Service.

Respond’s hail severity locations are a vast improvement over traditional weather data

Claims can not only see where the hail occurred and how severe it was, but also also map that hail data to their insured locations. At a glance, this provides a detailed picture of the PIF—how many insureds were most likely to have been exposed to severe hail.