AER'S QUALITY MANAGEMENT SYSTEM RECEIVES ISO 9001:1994 APPROVAL

Cambridge, Massachusetts — On July 27, 2000, AER received a Certificate of Registration for its Quality Management System. The assessment was conducted to the ISO 9001:1994 standard by National Quality Assurance, USA who are accredited by ANSI*RAB, a joint venture of the American National Standards Institute and the Registrar Accreditation Board.

AER's Quality Management System is defined in its Quality Manual, which states our quality policy:

"Atmospheric and Environmental Research, Inc., develops science-based information services for business and government to support decisions that enable the intelligent use of our environment. It is our policy that we provide these services to standards of quality that meet or exceed the requirements of our customers and that are monitored and controlled to provide continuous improvement."

Our Quality Procedures include:

	Bidding and Proposal
	Project Implementation
	Configuration Management
	Purchasing
	Goods Receiving, Inspection and Handling
	Document and Records Control
	Computer Procedures
	Training

AER's quality system is designed to facilitate the continuous improvement of our services and overall operations. It is particularly designed to support the creative nature of our research, and to accommodate the particular needs of our clients.

If you have any questions, comments or suggestions relating to our Quality Management System, please contact quality@aer.com

A copy of AER's ISO 9001:1994 Certificate of Registration can be downloaded from here.