William Ramstrom

Hurricane Season 2013: Are you prepared?

By William Ramstrom
April 19, 2013

Does your Claims team have optimal decision tools for the 2013 hurricane season? AER scientist and technical expert, Bill Ramstrom, who provided Hurricane Sandy updates, discusses best practices used by industry leaders to improve cycle time and customer satisfaction in the claims process. Preparing for The Upcoming Hurricane Season: Optimizing Decision Tools for Claims Response , hosted by...

AER Respond upgrade for 2013 hail season

By William Ramstrom
March 5, 2013

Hail-related damage is a significant cause of loss and also an opportunity to improve policyholder satisfaction. Today’s upgrade to AER Respond™ provides a 15% improvement in the ability to validate hail claims. See the press release for testimonials from carriers, service providers, manufacturers, and insurance industry. These upgrades enable customers to prepare for the upcoming hail season and are available in our near-real-time AER Respond and historical AER BenchmarkTM products.