Publish Date: October 12, 2012
Article Source: Verisk Review
Article Link: www.aer.com/news-events/in-the-news/2012/next-generation-claims-handling-how-will-pc-industry-respond-increasing-freq
When an extreme weather event strikes, insurers find themselves in its path regardless of their location. The toll of the recent spate of weather catastrophes has been high and, with predictions for more to come, has emphasized carriers’ need for actionable intelligence to succeed in weathering the storm while helping to make their customers whole again.
Joy Rohde, Director of Market Strategy at AER, identifes three factors for insurers and adjusters to consider when seeking technologies to increase responsiveness, improve accuracy, and reduce costs, for addressing more frequent and severe weather events.
Examples include analyses catastrophe teams can use to provide rapid customer response while monitoring claims management expense, including ways to estimated hail damage to residential rooftops.
Read other articles in this Verisk Review Fall 2012 edition.